About us

 

Charlie’s Frequently Asked Questions:

How long have you been doing this? Since 2012, when I graduated high school. Yes, I’m young. 

How did you learn this? The long and tedious way.

How can you fix Samsung and LG appliances when no one else wants to? I was not indoctrinated into the mindset that “Whirlpool/GE/Frigidaire = Good and Samsung/LG = Bad” like many other companies feel. In fact, the diagnostic process is exactly the same and repairing any of them should not be an issue.

What does the tattoo on your arm mean? It’s an aperture and compass concentric to one another. It represents both things I currently spend most of time on: my business and being outdoors. The other one is a diode, the first device to use a semi-conductor and is the basis for electronics today.

Do you like dogs? Yes! I’m more fond of the “happy happy licky licky” ones vs. the “meany meany bitey bitey” ones, however. If your dog is friendly, feel free to let them meet me! Otherwise, please have them secured before I arrive to your home. 

Can I watch you do the repair? Yes, but I’m in control of the workspace. I do not want to damage your home or hurt anyone inside your home. Sometimes even the diagnosis is complex which requires many tools and a large amount of disassembly. Having a workspace allows me to concentrate on the repair to provide the best service possible. During the diagnosis process I much prefer to be alone, but you are welcome to watch!

Help! I’ve taken apart my [insert appliance here], and I don’t know what the issue is! I’m more than happy to spend a couple minutes on the phone to give you some basic advise about the repair -but- what needs to be understood is that every appliance issue is different. A problem that seems simple can have 5 or 6 different root casues. Many issues also need diagnostic tools that require knowledge which can’t be conveyed over the phone. If it’s fairly basic, like some repairs are, I’ll try my best to help; if not, that’s why I come to you! Please remember that all appliances need to put back together before I get there, testing starts with a complete machine!

How can you be contacted? You can call/text 814 464-3203, email c@appl.tech, or fill out the form located here. Thanks!